Refund and Returns Policy:
At Academy Of Liquid Arts, we strive to provide our customers with high-quality bar tools and equipment. However, if you are not completely satisfied with your purchase, we offer the following refund and returns policy:
*Condition of Items: We only accept returns for items that are undamaged and in their original packaging, with seals intact. Any items that have been opened, used, or are not in their original condition will not be eligible for return.
*Return Process: To initiate a return, please contact our customer service team via email at Info@academyofliquidarts.co.za within 7 days of receiving your order. Please include your order number, the reason for the return, and any relevant photographs if applicable. Our team will guide you through the return process.
*Return Shipping: Customers are responsible for the cost of return shipping unless the item received is defective or damaged upon arrival. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
*Refund Processing: Once we receive and inspect the returned item, we will notify you of the status of your refund. If the return meets our eligibility criteria, a refund will be processed to your original method of payment within 7 business days.
*Exclusions: Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.
*Terms and Conditions:*
*Product Availability: All products and pricing are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
*Accuracy of Information: While we strive to provide accurate product descriptions and images, we cannot guarantee the accuracy, completeness, or reliability of any information on our website. If you encounter any discrepancies, please contact us immediately.
*Intellectual Property: All content on our website, including but not limited to text, images, logos, and graphics, is the property of Academy Of Liquid Arts and is protected by copyright laws. Unauthorized use of any content is strictly prohibited.
*Privacy Policy: We respect the privacy of our customers and website visitors. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
*Governing Law: These terms and conditions are governed by the laws of South Africa, and any disputes arising from your use of our website or services shall be resolved in accordance with these laws.
By using our website and purchasing our products, you agree to abide by the terms and conditions outlined above. If you have any questions or concerns, please don't hesitate to contact us.
